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REPAIR SERVICES

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PLEASE NOTE IF YOUR PORTABLE ENGINE IS FROM 1980 or EARLIER: Due to the time involved in working on these older engines, we are only able to service these during our winter season (December – March). We no longer work on any non-portable engine older than 1980.


We know that we work on the best product available because we often see motors come in for servicing that were built in the 1950’s or earlier! While we love to see these oldies-but-goodies, please keep in mind that parts may not always be available for servicing. If you have questions, please contact us before you bring your motor in for repair..

OUTBOARD & STERNDRIVE SERVICE

With over 80 years of combined experience, our certified technicians take pride in making sure that we are always up-to-date with the ever changing technology of marine engines. We are the only authorized Evinrude and Johnson outboard service center in the Ithaca area and offer service for OMC Sterndrives and Mercruiser Sterndrives.  As of 4.01.2018 Our labor rates are $95/hour. 

PROP REPAIR

Prop repair, while not done on site, is always available – please expect an approximate one week turn around. 

TRAILER INSPECTION & REPAIR

NYS DMV Registered Repair Shop & Public Inspection Station 7095408 RS / ISP

Along with NYS Trailer Inspections, Moore’s Marine can repair your trailer back to road-safe condition!

service repair agreement

PAYMENT

Customer agrees to pay in full for parts and services upon completion of all repairs prior to picking up their boat or motor from Moore's Marine, Inc. Customer agrees to pay for all parts, labor, fees, taxes, and other charges incurred during the performance of any repairs. Moore's Marine, Inc will provide an invoice upon completion of repairs detailing all fees, and listing a final outstanding balance for payment. Payment must be made in full before the boat, trailer or motor will be returned to Customer.

 

REPAIR PROCESS

Moore’s Marine, Inc's repair process progresses as follows:

BOAT, TRAILER OR MOTOR DIAGNOSIS: In this stage, technicians evaluate the Boat, Trailer or Motor to resolve the issue(s) as described Customer; this communication can be verbal, written or digital/e-mail.  Unless otherwise specified by the customer, Moore's Marine, Inc. will proceed with correcting the issue(s) as described.  Customer reserves the write to request, in writing, an estimate for services prior to  services.  NOTE:  Service charges will be accrue during the estimate process.  Customer is responsible for all labor costs associated with the estimation process.  Alternately, Customer may, in writing, give a pre-tax amount that they will pre-authorize for parts and services performed by Moore's Marine, Inc.  If  costs of service(s) exceeds written pre-authorization amount as defined by Customer, Moore's Marine will contact Customer to discuss additional cost(s).

ADDITIONAL PROBLEMS: During the repair process, additional problems may be uncovered. In the event that Moore's Marine, Inc. technicians discover the need for repairs outside of those as described by Customer, work on the boat, trailer or motor will cease, and Customer will be contacted by Moore's Marine, Inc. to discuss additional cost(s).

 

PENALTY FOR NON-PAYMENT

Moore's Marine, Inc. shall not be required to release the Boat, Trailer or Motor until Customer has made full payment for all services performed by Moore's Marine, Inc. In the event that services rendered are not paid for within 10 days of completion, storage charges will accrue  from the date of completion at a rate of $5 [five dollars] per day.  In the event that services rendered are not paid for within 120 days of completion , Moore's Marine, Inc reserves the right to sell the boat, trailer or motor to recover the costs incurred while performing repair services.

 

LABOR WARRANTY

Moore's Marine, Inc. shall provide a limited warranty covering the work performed. This warranty shall last for a period of 30 days from the completion of repairs. During the warranty period, Moore's Marine, Inc. will correct any defects in workmanship related to the repairs performed. This warranty covers labor only, and does not extend to any parts used for repairs.  Please note, most parts carry a manufacturer's warranty; Moore's Marine, Inc. shall not be held responsible for any issues/damage arising from a defective part.


ENTIRE AGREEMENT

This contract represents the entire legal agreement between Customer and Moore's Marine, Inc. No other promises or arrangements shall be considered valid.

 

CUSTOMER APPROVAL

By clicking "Confirm" below, Customer indicates approval of the services provided by Moore's Marine, Inc. Likewise, Customer agrees to the full terms of this contract without exception.


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By clicking "Confirm", Customer indicates approval of the services provided by Moore's Marine, Inc.  Likewise, Customer agrees to the full terms of this contract without exception.

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